NHTSA Campaign 25V552000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Filed by Chrysler (FCA US, LLC).
NHTSA campaign 25V552000 covers 5 vehicles and concerns the back over prevention: sensing system: camera. The repair is free.
What this recall covers
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
- The risk
- A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
- The fix
- Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Vehicles covered by 25V552000 (5)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 25V552000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.