NHTSA Campaign 25V472000
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Filed by Chrysler (FCA US, LLC).
NHTSA campaign 25V472000 covers 4 vehicles and concerns the seats:mid/rear assembly:head restraint. The repair is free.
What this recall covers
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
- The risk
- Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
- The fix
- Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Vehicles covered by 25V472000 (4)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 25V472000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.