NHTSA Campaign 24V944000
BACK OVER PREVENTION:SOFTWARE
Filed by Chrysler (FCA US, LLC).
NHTSA campaign 24V944000 covers 4 vehicles and concerns the back over prevention:software. The repair is free.
What this recall covers
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- The risk
- A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- The fix
- Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by 24V944000 (4)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 24V944000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.