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NHTSA Campaign 24V685000

HYBRID PROPULSION SYSTEM

Filed by Ford Motor Company.

NHTSA campaign 24V685000 covers 1 vehicle and concerns the hybrid propulsion system. The repair is free.

What this recall covers

The defect
Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.
The risk
A short circuit increases the risk of a fire.
The fix
Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by 24V685000 (1)

Is my car affected?

Being on this list means your year, make and model fall inside campaign 24V685000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.

Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.