NHTSA Campaign 23V654000
BACK OVER PREVENTION:DISPLAY FUNCTION
Filed by Chrysler (FCA US, LLC).
NHTSA campaign 23V654000 covers 2 vehicles and concerns the back over prevention:display function. The repair is free.
What this recall covers
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- The risk
- A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- The fix
- Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by 23V654000 (2)
Ram (2)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 23V654000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.