NHTSA Campaign 23V345000
BACK OVER PREVENTION:DISPLAY FUNCTION
Filed by Mitsubishi Motors North America, Inc..
NHTSA campaign 23V345000 covers 3 vehicles and concerns the back over prevention:display function. The repair is free.
What this recall covers
- The defect
- Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- The risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- The fix
- Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Reported June 6, 2023
Vehicles covered by 23V345000 (3)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 23V345000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.