NHTSA Campaign 20V798000
ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
Filed by Honda (American Honda Motor Co.).
NHTSA campaign 20V798000 covers 4 vehicles and concerns the electrical system:propulsion system:dc/dc converter. The repair is free.
What this recall covers
- The defect
- Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
- The risk
- A loss of drive power can increase the risk of a crash.
- The fix
- Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by 20V798000 (4)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 20V798000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.