NHTSA Campaign 20V373000
STEERING:ELECTRIC POWER ASSIST SYSTEM
Filed by Toyota Motor Engineering & Manufacturing.
NHTSA campaign 20V373000 covers 3 vehicles and concerns the steering:electric power assist system. The repair is free.
What this recall covers
- The defect
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
- The risk
- A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
- The fix
- Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by 20V373000 (3)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 20V373000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.