NHTSA Campaign 19V491000
HYBRID PROPULSION SYSTEM
Filed by Toyota Motor Engineering & Manufacturing.
NHTSA campaign 19V491000 covers 1 vehicle and concerns the hybrid propulsion system. The repair is free.
What this recall covers
- The defect
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Prius C vehicles. The DC-DC converter may fail resulting in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive.
- The risk
- A loss of drive increases the risk of crash.
- The fix
- Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0K.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by 19V491000 (1)
Toyota (1)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 19V491000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.