NHTSA Campaign 19V466000
EQUIPMENT
Filed by SVO Group Inc.
NHTSA campaign 19V466000 covers 4 vehicles and concerns the equipment. The repair is free.
What this recall covers
- The defect
- SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
- The risk
- The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
- The fix
- SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by 19V466000 (4)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 19V466000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.