NHTSA Campaign 18V800000
ELECTRICAL SYSTEM:SOFTWARE
Filed by Volvo Car USA LLC.
NHTSA campaign 18V800000 covers 4 vehicles and concerns the electrical system:software. The repair is free.
What this recall covers
- The defect
- Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
- The risk
- If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
- The fix
- Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by 18V800000 (4)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 18V800000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.