NHTSA Campaign 16V097000
STEERING
Filed by Volvo Trucks North America.
NHTSA campaign 16V097000 covers 1 vehicle and concerns the steering. The repair is free.
What this recall covers
- The defect
- Volvo Trucks North America (Volvo) is recalling certain model year 2016-2017 VNL, VNX, and VNM trucks manufactured from May 11, 2015, through April 18, 2016. The trucks may have been manufactured without a roll pin on the steering shafts. If the roll pin is missing, the lower steering shaft may disconnect from the junction block. Also, the bolt connecting the upper steering shaft to the lower steering shaft may not have been properly tightened. Either condition can lead to separation of the steering shaft.
- The risk
- Separation of the steering shaft will result in complete loss of steering which may lead to a vehicle crash.
- The fix
- Volvo is strongly recommending that the affected vehicles not be driven until the interim remedy is applied. An interim notice was sent to Volvo owners on March 16, 2016, and an interim repair is available now. A second notice was mailed on May 13, 2016. The final remedy is now available. Both remedies are free of charge. Owners may contact Volvo customer service at 1-877-800-4945 opt #1. Volvo's recall numbers for this campaign are RVXX1602 and RVXX1603. This recall supersedes safety recall 15V-786.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by 16V097000 (1)
Volvo (1)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 16V097000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.