NHTSA Campaign 14E001000
STEERING
Filed by Ford Motor Company.
NHTSA campaign 14E001000 covers 2 vehicles and concerns the steering. The repair is free.
What this recall covers
- The defect
- Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
- The risk
- The inability to steer the vehicle increases the risk of a crash.
- The fix
- Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Reported June 1, 2014
Vehicles covered by 14E001000 (2)
Is my car affected?
Being on this list means your year, make and model fall inside campaign 14E001000. It does not mean your individual car does: a campaign covers a range of VINs built in a specific window, and cars either side of that window are untouched.
Check the 17-character VIN from the driver-side dashboard or door jamb against NHTSA's lookup. If it is covered, the dealer must do the work free of charge, regardless of the car's age or mileage.