NHTSA Safety Recalls
2020 Porsche Cayenne E-Hybrid Recalls
The 2020 Porsche Cayenne E-Hybrid has 2 NHTSA safety recalls on file. Recall repairs are always free, whatever the car's age or mileage.
A recall covers a range of VINs, not every Porsche Cayenne E-Hybrid built. Check your own 17-character VIN before assuming yours is affected.
2 recalls on the 2020 Porsche Cayenne E-Hybrid
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
NHTSA 23V841000- The defect
- Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- The risk
- An overheated outlet or charging cable can increase the risk of a fire.
- The fix
- Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.
SEATS
NHTSA 21V318000- The defect
- Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.
- The risk
- The front passenger air bag may fail to deploy, increasing the risk of injury.
- The fix
- Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.
Reported May 5, 2021 by Porsche Cars North America, Inc.
Checking your own car
A recall applies to a range of VINs, not to every 2020 Porsche Cayenne E-Hybrid built. To confirm whether yours is affected, find the 17-character VIN on the driver-side dashboard or door jamb and enter it in NHTSA's official lookup.
Repairs for safety recalls are free and never expire. A dealer cannot charge you, and cannot refuse on the grounds that the car is old or out of warranty. If one does, call the NHTSA hotline on 1-888-327-4236.